TC Lottery - Privacy Policy

Information We Collect

Personal Identification Data

When you register an account on tclotteryplay.in.net, TC Lottery collects personal details necessary for identity verification and KYC compliance under Indian law. This includes your full legal name, date of birth, email address, mobile number, and government-issued identity documents such as Aadhaar card, PAN card, or Voter ID. Age verification is mandatory; players must be 18 years or older to participate in any TC Lottery draw.

Financial and Payment Data

To process deposits and prize withdrawals, we collect payment details including UPI IDs registered with services such as PhonePe, Google Pay (GPay), or BHIM, as well as bank account numbers and IFSC codes provided for direct bank transfers. TC Lottery does not store full debit or credit card numbers on its own servers. All card-based transactions are routed through PCI-DSS compliant payment gateways. A record of each transaction, amount, timestamp, payment method, and status, is retained for audit and regulatory purposes.

Usage and Technical Data

We automatically collect technical information when you access the TC Lottery platform, including your IP address, device type, operating system, browser version, pages visited, session duration, and clickstream patterns. This data is gathered through server log files, cookies, and similar tracking technologies. It is used to maintain platform security, diagnose technical faults, and measure overall service performance. You may manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

How We Use Your Information

Account Management and Service Delivery

Your personal and financial data is used to create and maintain your TC Lottery account, authenticate your identity at login, process ticket purchases, and disburse winnings to your nominated UPI handle or bank account. This processing is necessary to perform the contract between you and TC Lottery. Without this data, core lottery services cannot be delivered.

Legal Compliance and Fraud Prevention

TC Lottery processes identity and transaction data to meet obligations under applicable Indian anti-money laundering regulations, tax reporting requirements, and state gaming laws. KYC documents are verified before any withdrawal above the prescribed threshold is approved. Automated systems and compliance staff monitor account activity to detect unauthorised access, irregular betting patterns, and potential fraud. Accounts flagged for suspicious activity may be suspended pending investigation, and relevant information may be disclosed to regulatory or law enforcement authorities where legally required.

Marketing Communications

With your explicit consent, TC Lottery may contact you with promotional offers, upcoming draw notifications, and platform updates via email or SMS. You may withdraw consent and opt out at any time by clicking the unsubscribe link in any message or by updating your communication preferences within your account settings. Opting out of marketing does not affect transactional or security-related communications, which are sent regardless of marketing preference.

Your Rights

Access, Correction, and Deletion

You have the right to request a copy of the personal data TC Lottery holds about you, to correct inaccurate or incomplete records, and to request deletion of your data where it is no longer necessary for the purposes for which it was collected. Deletion requests are subject to our legal obligation to retain certain financial and identity records for the minimum statutory period required under Indian law. To exercise any of these rights, submit a written request to our support team using the contact details below.

Data Portability and Objection

Where technically feasible, you may request that we provide your personal data in a structured, machine-readable format. You also have the right to object to processing carried out on the basis of our legitimate interests, for example, certain analytics activities, and we will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests. Objecting to processing required for contract performance or legal compliance may result in your account being closed.

Withdrawal of Consent

Where TC Lottery relies on your consent as the legal basis for processing, primarily for marketing communications, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. Requests to withdraw consent are processed within 10 business days.

Contact Us

For privacy-related queries, data access requests, or concerns about how TC Lottery handles your personal information, please contact our Data Protection team at [email protected]. We aim to respond to all privacy requests within 7 business days.