Contact TC Lottery

Reach us

Have a question about TC Lottery? Our support team is ready to help with account issues, deposit and withdrawal queries, game rules, and bonus concerns. Choose the channel that works best for you:

• Email: [email protected], ideal for detailed queries, attaching screenshots, or raising a transaction dispute. Expect a reply within 2 to 4 hours during live-agent hours.
• In-app chat: Open the TC Lottery app and tap the chat icon to connect right away, no queues, no hold time.

When contacting us, include your registered email address. For payment queries involving PhonePe, GPay, or BHIM UPI, also provide your UPI transaction reference number (UTR) so we can trace your payment quickly.

Office hours

TC Lottery support is available in two tiers, so you are never left without help:

• Automated in-app chat: Online 24/7, every day of the year. It handles balance checks, FAQs, withdrawal status, and common account tasks with no wait time.
• Live human agents: Monday to Sunday, 9:00 AM to 9:00 PM IST. Available for complex cases such as KYC re-verification, bonus disputes, or escalated payment failures.

Emails received during live-agent hours are typically answered within 2 to 4 hours. Emails sent after 9:00 PM IST are queued and addressed from 9:00 AM the following morning. For urgent issues outside agent hours, the 24/7 chat bot can log and escalate your case immediately.

Online-only support

TC Lottery is a fully digital platform. There is no physical office, branch counter, or walk-in location anywhere in India. All support is provided exclusively through email and in-app chat, giving you a secure, paperless record of every conversation.

You receive the same quality of service with full digital traceability. Never share your password or OTP with anyone claiming to offer in-person TC Lottery assistance, all genuine communication comes only through our official digital channels.